Contact information
Contact Us
Perfection Selections LLC
For order questions, custom products, event bookings, shipping, and return requests, email sales@perfectionselections.com. For general information, privacy requests, or legal inquiries, email info@perfectionselections.com.
Include your order number and a description of your request. For product issues, attach relevant photos if available. For event bookings, include the date, time, location, and requested services.
Customer service hours
Monday–Friday, 9:00 AM–5:00 PM Central Time. Closed weekends and public holidays. Customer service hours are separate from the printing schedule below. We aim to respond within 2–3 business days; peak periods may take longer.
DTF Production Schedule & Rush Orders
Regular DTF printing runs Monday–Wednesday. For same-day printing without a rush fee, select the Monday–Wednesday same-day service and complete payment before 10:00 AM Central Time.
Orders placed after 10:00 AM will be ready the next day without a rush fee. Monday–Wednesday same-day printing at or after 10:00 AM requires a $10 rush fee. Rush eligibility is based on completed payment.
Thursday and Friday are reserved for internal work and existing projects. Emergency same-day DTF printing on these days requires a $20 rush fee, with payment completed before 10:00 AM Central Time. Same-day requests at or after 10:00 AM are not accepted on Thursday or Friday.
We are closed on weekends and holidays. Pickup timing follows the printing service selected. Please wait for your ready-for-pickup notification before arriving.
Other custom orders
Most custom products other than DTF transfers require 10–15 business days (approximately 2–3 weeks) for production before shipping, unless a different timeline is provided for your order. See the product page and order details.
Order changes
Contact us immediately if you need a change or cancellation. Changes to custom orders cannot be guaranteed once production begins. We will confirm whether your request can be accommodated. Shipping-address changes are handled separately as described in our Shipping Policy.
Local pickup and event bookings
Local pickup is available in the Chicago area. Follow your order's pickup instructions and wait for your ready-for-pickup notification before arriving. For the 360 Photo Booth or other event services, email us for availability and pricing.
Mailing address
We are an online-only business without a retail storefront. Our currently listed address for official correspondence is:
Perfection Selections LLC
P.O. Box 17282
Chicago, IL 60617
United States
This is not a pickup or authorized return address. Contact us for instructions before returning an item.
Helpful policies
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Instagram: @perfection_selections
Facebook: @perfectionselections
TikTok: @perfection_selections