Contact information
Contact Us
We're here to help and would love to hear from you! Whether you have a question about our products, custom orders, event services, or our policies, please feel free to reach out.
Get in Touch
For the most efficient service, please choose the best contact method for your inquiry.
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Contact Form (Recommended) For the quickest response, please use the contact form below. This ensures we have all the information necessary to assist you promptly.
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Direct Email Alternatively, you can email us directly:
For sales-related questions: sales@perfectionselections.com For general company information: info@perfectionselections.com
To help us assist you faster, please include:
Your Order Number (if inquiring about an existing order) Design files or photos (if relevant to your inquiry) Event details (date, time, location) for event service inquiries
Customer Service Hours
Our team is available to assist you during the following hours:
Monday - Friday: 9:00 AM - 5:00 PM CST Saturday & Sunday: Closed Public Holidays: Closed
We strive to respond to all inquiries within 24-48 business hours. During peak seasons or high-volume periods, response times may be slightly longer.
Have a Quick Question?
You might find your answer right away! Before reaching out, please check our policy pages for immediate information:
Shipping & Tracking: For questions about processing times, delivery estimates, or what to do about a lost or damaged package, please see our Shipping Policy. Returns & Order Issues: For details on our final sale policy or what to do if there was an error with your order, please see our Return and Refund Policy. Custom Orders: For information about custom products, design requirements, and production timelines, check individual product pages. General Terms: For all other terms regarding the use of our site, please review our Terms of Service.
Frequently Asked Questions
How long does it take to process my custom order? Most custom orders take 2-3 weeks (10-15 business days) for production before shipping. DTF transfers have same-day production available for orders placed before 3:00 PM Monday through Friday, excluding weekends and holidays. Rush services may be available for other products—contact us for details.
Can I make changes to my order after it's placed? Once production begins, we cannot make changes to custom orders. Please contact us within 24 hours of placing your order if you need to make changes.
Do you offer local pickup? Yes! Local pickup is available for customers in the Chicago area. Contact us at sales@perfectionselections.com to arrange pickup details.
How do I book the 360 Photo Booth for my event? Email us at sales@perfectionselections.com with your event date, time, location, and any special requests. We'll send you availability and pricing details.
Mailing Address
Please note that we are an online-only business and do not have a physical retail location. Our mailing address for official correspondence is:
Perfection Selections P.O. Box 17282 Chicago, IL 60617 United States
Follow Us
Stay connected with us on social media for the latest product news, behind-the-scenes content, and special offers!
📷 Instagram: @perfection_selections 👍 Facebook: @perfectionselections 🎵 TikTok: @perfection_selections
Business Information
Business Name: Perfection Selections Location: Chicago, IL, USA For sales-related questions: sales@perfectionselections.com For general company information: info@perfectionselections.com Hours: Monday - Friday, 9:00 AM - 5:00 PM CST